![]() Also, it has received nearly 1,700 customer complaints on its BBB page over the last three years. ![]() High number of customer complaintsĮndurance is not BBB accredited, which may lead some customers to question its trustworthiness. Moreover, apart from the custom vehicle protection plans from Endurance, the company has a limited number of add-on options to customize coverage. For one, an extended warranty from Endurance only lasts three to five years, while some warranties last up to seven. Cons explained Limited amount of warranty benefitsĮndurance offers a more limited amount of benefits than similar warranty providers, especially on its lower-end plans. Then, they will determine whether or not you've made a valid claim and provide appropriate compensation (if applicable). Once all of these details have been collected and a claim submitted, Endurance representatives will review it and respond with any additional information or questions they may have. To file a claim, customers must submit an application with details including the insured’s name, policy number, date of loss, description of the event that caused damage or loss and other relevant information. Endurance also helps you with the claims process by providing online resources on how to file a claim. The steps for filing a claim are outlined on a sample contract, which is accessible via the Endurance mobile app or on its website. Streamlined claims processīecause Endurance is a direct provider, customers can easily contact the company directly for assistance. It also means that Endurance is more accountable to customers than providers which operate as intermediaries. ![]() The company does not depend on other third-parties or middlemen, and only Endurance Sales Representatives administer the contracts.Īs a result, customers don't have to deal with multiple parties throughout their repair process, which reduces time spent and increases efficiency. Direct provider of extended car warrantiesĮndurance is one of the few direct providers of extended warranties. You can also set up interest-free payment plans on 12, 18 or 24-month terms. With three different plans and multiple deductible options, you can tailor your coverage to match your budget. Pros explained Wide variety of payment optionsĮndurance offers a straightforward payment process for customers and more flexibility than most other warranty companies. ![]() Endurance Extended Car Warranty Pros and Cons Additionally, the Prime level comes with $3,500 in yearly maintenance services, including up to three oil & filter changes, an engine diagnostic exam, an alignment check, and more. With the company’s Advantage Protection Plan, which comes in three levels - Prime, Plus and Preferred - you can cover vehicles up to 20 years old and with no mileage limits. The various levels of vehicle service protection plans that Endurance offers can help cover expensive and unexpected repairs for vehicles with even up to 200,000 miles. High-mileage vehicles often suffer from major engine problems and other issues, such as worn out or damaged brake pads, deteriorating suspension systems and frequent transmission failure. This is why people purchase an extended warranty: so they can cover their vehicle's repair and maintenance costs even after the manufacturer is no longer responsible for them. Mechanical breakdowns and other repairs well past the 60,000 mileage mark will not be covered by the automaker. On average, a manufacturer's warranty coverage lasts until your car reaches between 36,000 to 60,000 miles. Hawaii Alaska Florida South Carolina Georgia Alabama North Carolina Tennessee RI Rhode Island CT Connecticut MA Massachusetts Maine NH New Hampshire VT Vermont New York NJ New Jersey DE Delaware MD Maryland West Virginia Ohio Michigan Arizona Nevada Utah Colorado New Mexico South Dakota Iowa Indiana Illinois Minnesota Wisconsin Missouri Louisiana Virginia DC Washington DC Idaho California North Dakota Washington Oregon Montana Wyoming Nebraska Kansas Oklahoma Pennsylvania Kentucky Mississippi Arkansas Texas Get a Free Quote Best for High-Mileage Vehicles
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